Cancellation policy
Subscription Policy
Overview
Our subscription program allows you to receive selected products on a recurring basis. By purchasing a subscription, you agree to the terms below and give us permission to automatically charge your chosen payment method for each recurring order.
Billing and Payments
When you subscribe, your payment method will be charged at the time of your initial purchase. Future recurring charges will occur on a monthly (every four weeks) basis. You must keep a valid payment method on file to maintain your subscription. If a payment fails, we will notify you and retry until the payment is completed.
Delivery Schedule
Subscriptions renew automatically every 4 weeks. You can change your delivery schedule at any time through your customer account.
Managing Your Subscription
You can manage your subscription at any time through your account portal. This includes the ability to:
Update payment details
Skip upcoming orders
Pause your subscription
Cancel your subscription
Changes must be made before your next billing date to apply to that order cycle.
Cancellations
You may cancel your subscription at any time. Cancellation will stop future recurring charges. Any orders that have already been processed or shipped cannot be canceled or refunded.
Returns and Refunds
Subscription orders follow our standard return and refund policies. If you receive a damaged or incorrect item, contact us so we can resolve the issue.
Price Changes
We may update product prices or subscription fees. If this happens, we will notify you before the change takes effect. Continued participation in the subscription after receiving notice confirms your acceptance of the new pricing.
Contact Us
For help with your subscription, you can reach us using the contact information found in the footer of the website.